Say hello — no pressure, no pitch.
One free, obligation-free call or meet is usually enough to tell you whether refinancing, buying, or investing makes sense for you right now. No cost, no pressure — typically 30–45 minutes, never rushed.
Pick whichever suits you.
Whichever route you take, you’ll hear back within ~2 hours on weekdays — often sooner.
Book a specific time
Pick a slot that works for you — phone, video, in-person at the Castle Hill office, or WhatsApp. Confirmation within the hour.
Jump to bookingSend a message
Free-text question, just the fields I actually need. Reply within a couple of hours on weekdays — often sooner.
Jump to the formCall 0433 543 224
Jwala picks up personally, 7 days a week, 6am–8pm Sydney time. The fastest path if you need a quick answer.
Tap to dialPick the conversation that fits, and a time that suits.
Free and obligation-free — typically 30–45 minutes, never rushed. Phone, video, in-person at the Castle Hill office, or WhatsApp — whatever works for you. Confirmation arrives within the hour.
Discovery call
Understand your goals, scope your borrowing power, and identify the right path — without pulling credit. Best for: anyone earlier in the journey.
Pre-approval prep
Line up documents, pick the right lender for your file, and lodge a credit-assessed pre-approval. Best for: anyone bidding within 8–12 weeks.
Refinance review
Bring a recent statement — we benchmark your rate, model the saving, and decide if it’s worth moving. Best for: existing home loans 18 months+ old.
Pick a slot, meeting format and what you’d like to cover. Two minutes.
Confirmation by email or WhatsApp within the hour. A reminder the day before.
No credit pull, no pressure. You leave with a clear plan or you don’t — either way you owe nothing.
Free · obligation-free · no credit pull · confirmation within the hour
Prefer to do the paperwork first? Start your fact-find online → — then we’ll use the first call for strategy, not admin.
A clear timeline — not an open-ended wait.
We reply
On weekdays, expect a reply within a couple of hours. Weekend enquiries get acknowledged same-day or first thing Monday.
Discovery call
A free, obligation-free call or meet to understand your goals, income, expenses and timeline.
Pre-approval
Once we have your documents, we package, lodge and secure pre-approval inside one week.
Find property & settle
Your pre-approval is valid for 90 days. We review contracts, handle valuations, and coordinate settlement.
Prefer to start with the paperwork online?
Middle is the secure portal I use to fact-find — income, expenses, goals, deposits. Fill it in on your own time from your phone. When we hop on the call, we use the call for strategy, not data entry. 15–20 minutes, save-and-resume, bank-grade encrypted.
Send a message
Tell me a little about your situation and I'll get back to you within a couple of hours on weekdays — often sooner.
I'll be in touch shortly. For anything urgent, call 0433 543 224.
Phone
Tap to call — 7 days, 6am – 8pm Sydney timeOffice
33 Oakhill Drive
Castle Hill, NSW 2154
Opening hours
Castle Hill office
33 Oakhill Drive, Castle Hill, NSW 2154, Australia
Senior mortgage broker serving The Hills District, Greater Sydney, and clients Australia-wide by video call and phone.
Suburbs and regions we service
Our Castle Hill office is a short drive from most Hills and Northwest Sydney suburbs. We also work remotely with borrowers anywhere in Australia via secure video call and document upload. Familiar with the Nepali and wider South Asian communities across Rockdale, Harris Park, Riverstone, Kellyville and The Ponds.
Browse our 60+ local suburb pages →
Private by default
Your details stay with me. No credit pulls or lender applications happen until you ask for them to.
$0 to you
I'm paid by the lender you choose — at the same rate across the panel, so there's no incentive to steer you anywhere.