Say hello — no pressure, no pitch.
One free, obligation-free call or meet is usually enough to tell you whether refinancing, buying, or investing makes sense for you right now. No cost, no pressure — typically 30–45 minutes, never rushed.
Pick whichever suits you.
Whichever route you take, we’ll get back to you usually within an hour, 7 days, 6am–8pm Sydney time.
Book a specific time
Pick a slot that works for you — phone, video, in-person at the Castle Hill office, or WhatsApp. We’ll confirm your time usually within an hour, 7 days, 6am–8pm Sydney time.
Jump to bookingSend a message
Free-text question, just the fields we actually need.
Jump to the formCall or email us
Office(02) 8003 4306 Jwala (mobile)0433 543 224 Emailinfo@365homeloans.com.au7 days, 6am–8pm Sydney time. The fastest way to get a quick answer.
Pick the conversation that fits, and a time that suits.
Free and obligation-free — typically 30–45 minutes, never rushed. Phone, video, in-person at the Castle Hill office, or WhatsApp — whatever works for you. We’ll confirm your time usually within an hour, 7 days, 6am–8pm Sydney time.
Discovery call
Understand your goals, scope your borrowing power, and identify the right path — without pulling credit. Best for: anyone earlier in the journey.
Pre-approval prep
Line up documents, pick the right lender for your file, and lodge a credit-assessed pre-approval. Best for: anyone bidding within 8–12 weeks.
Refinance review
Bring a recent statement — we benchmark your rate, model the saving, and decide if it’s worth moving. Best for: existing home loans 18 months+ old.
Pick a slot, meeting format and what you’d like to cover. Two minutes.
Confirmation by email or WhatsApp, and a reminder the day before.
No credit pull, no pressure. You leave with a clear plan or you don’t — either way you owe nothing.
Free · obligation-free · no credit pull · confirmation usually within an hour
Prefer to do the paperwork first? Start your fact-find online → — then we’ll use the first call for strategy, not admin.
A clear timeline — not an open-ended wait.
We reply
7 days a week, 6am–8pm Sydney time. Messages sent overnight are answered the next morning.
Discovery call
A free, obligation-free call or meet to understand your goals, income, expenses and timeline.
Pre-approval
Once your documents are complete, we prepare and lodge your application promptly. Lender assessment times vary; we’ll tell you what to expect from your lender.
Find property & settle
Pre-approval often lasts around 90 days, depending on the lender and its conditions. We check the finance side of your contract, handle valuations and coordinate settlement with your solicitor or conveyancer, who reviews the contract itself.
Prefer to start with the paperwork online?
Middle is the secure platform we use to fact-find — income, expenses, goals, deposits. Fill it in on your own time from your phone. When we hop on the call, we use the call for strategy, not data entry. 15–20 minutes, save-and-resume, encrypted.
Send a message
Tell me a little about your situation and I'll get back to you usually within an hour, 7 days, 6am–8pm Sydney time.
We'll be in touch shortly. For anything urgent, call 0433 543 224.
Phone
Tap to call — 7 days, 6am – 8pm Sydney timeOffice
33 Oakhill Drive
Castle Hill, NSW 2154
Opening hours
Castle Hill office
33 Oakhill Drive, Castle Hill, NSW 2154, Australia
Senior mortgage broker serving The Hills District, Greater Sydney, and clients Australia-wide by video call and phone.
Suburbs and regions we service
Our Castle Hill office is a short drive from most Hills and Northwest Sydney suburbs. We also work remotely with borrowers anywhere in Australia via secure video call and document upload. Familiar with the Nepali and wider South Asian communities across Rockdale, Harris Park, Riverstone, Kellyville and The Ponds.
Browse our 60+ local suburb pages →
Private by default
We use your details to help with your loan. No credit checks or lender applications happen until you ask for them. Our Privacy Policy explains who can access your information.
$0 to you
We’re paid a commission by the lender when your loan settles, and we disclose it in writing before you apply. Our recommendation must be in your best interests.