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Free · Obligation-free · No time limit

Book a time that works for you.

Pick your meeting type, choose a slot, and we'll confirm via WhatsApp or email within the hour. Call, video, or in person across Sydney — whatever suits.

5.0★115+ reviews
40+lenders
12 yrsexperience
$0cost to you
~2 hrweekday reply
Prefer to get a head start?

Start your fact-find online — skip the boring bits.

Middle is the secure portal I use to collect income, expenses and goals. Fill it in on your own time from your phone — then we use our first chat for strategy, not admin. Takes most people 15–20 minutes. Bank-grade encrypted, no paperwork to post.

Bank-grade encryption Save & resume anytime Shared only with Jwala
Start fact-find → Opens in Middle · secure
or book a call first
1

What kind of chat?

All consultations are free and obligation-free. No time limit.

2

How would you like to meet?

Pick what's easiest. You can change this later.

Prefer a video chat? Book it instantly.Pick a time in Jwala’s live calendar — the Zoom link and calendar invite arrive automatically. English, Nepali or Hindi.
Book on Zoom →
3

Pick a day & time

All times Sydney (AEST/AEDT). Can't see a slot that works? Tap WhatsApp and we'll find one.

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Choose a date to see available times.

4

Your details

So we can confirm your slot & send a calendar invite.

Meeting typeDiscovery call
FormatIn person
When

We'll send a calendar invite (Google / Apple / Outlook) within the hour. If anything's off, we'll propose a better time — no ghosting.

Come prepared (if you can)

What to have handy for our chat.

None of this is required for the first call — but if you've got them ready, we can give you a real borrowing-power estimate on the spot.

Your income

  • Most recent 2 payslips (each applicant)
  • Employment contract or letter
  • If self-employed: last 2 years tax returns + BAS
  • Any rental / dividend / bonus income

Your commitments

  • List of credit cards and their limits
  • Personal / car / HECS loan details
  • Monthly living expenses (rough)
  • Rent or mortgage you currently pay

Your savings

  • Current savings balance
  • Last 3 months of bank statements
  • Any gifted deposit (parents, family)
  • Super balance (if using FHSSS)

Your plan

  • Target suburbs or price range
  • Timeline — when you want to settle
  • First home? Investment? Refinance?
  • Any deadlines (auction date, vendor terms, finance clause)

Prefer to just chat right now?

Call or WhatsApp. If we're on the phone, we'll call you back within the hour.

What happens after you book
1. You pick the time

30 minutes, free, phone or video — evenings and weekends included. Zoom video bookings are confirmed instantly with the meeting link in your calendar invite.

2. Jwala reviews your situation

Deposit, grants, borrowing range and lender fit — in plain English (or Nepali/Hindi).

3. You get a clear plan

Your realistic numbers and next steps. No obligation, and no credit enquiry from the chat.