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Services

Every loan we arrange, explained.

What each service involves, who it suits, what we’ll do for you and what you’ll need to bring — so you know what to expect before we talk.

CBA Platinum · Westpac Platinum · St.George Flame · 40+ lenders on our panel

Which one fits you?

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Choose what you’re planning and we’ll point you to the right section.

First home buyers

Buying your first home

The deposit is usually the hurdle. Which schemes, grants and stamp duty concessions you can use depends on your state, the price and whether the home is new or established — and the order you apply in matters.

Suits

Buyers who haven’t owned property in Australia before. Each scheme has its own rules.

What we do

  • Check the 5% Deposit Scheme, grants and stamp duty concessions for your state
  • Work out your real deposit and upfront costs
  • Get a credit-assessed pre-approval before you make offers

What you’ll need

  • ID and your savings history
  • Recent payslips and bank statements
  • Details of any debts, HECS and credit cards

Timing

Pre-approval often takes a few business days once your documents are complete.

Pre-approval

A real pre-approval, not just a number

We prepare the full application, check your documents and submit to the lender most likely to suit your file — so your pre-approval has been through a lender’s credit assessment, not just a calculator.

Suits

Anyone about to make offers or bid at auction.

What we do

  • Choose the lender that suits your income, deposit and plans
  • Check and submit your documents up front
  • Explain what could change before final approval

What you’ll need

  • ID
  • Payslips, or tax returns if you’re self-employed
  • Three months of bank statements
  • Details of your debts and living expenses

Timing

Often a few business days once documents are complete, and usually valid for around 90 days, depending on the lender.

Pre-approval is conditional and doesn’t guarantee final approval. Before bidding at auction, speak with us and your solicitor or conveyancer: an auction purchase usually has no finance clause or cooling-off period.

Refinancing

Refinancing your loan

We compare your current loan with what lenders on our panel offer now — rate, fees, features and cashback conditions — and work out whether switching actually leaves you ahead. If it doesn’t, we’ll tell you to stay.

Suits

Owners who haven’t reviewed their loan for a while, or want to consolidate debts, release equity or fix part of the loan.

What we do

  • Check whether asking your current lender to reprice is the simpler option
  • Compare switching costs, break costs and cashback conditions
  • Manage the discharge and the new loan through to settlement

What you’ll need

  • Your latest loan statements
  • Payslips or recent tax returns
  • Details of other debts

Timing

Usually a few weeks from application to settlement, depending on the lenders and the valuation.

Upgrading · next home · downsizing

Moving home? Get the order right first

When you’re selling one home and buying another, the order matters more than the rate on the new loan. Planning it early can reduce bridging costs, a second move or time spent renting in between.

Sell first

Selling first can give you a clearer purchase budget and reduce the need for bridging finance. The trade-off: you may need to rent or stay with family for a while.

Buy first

Suits tight markets or when you’ve found the right home. It needs bridging finance or enough equity, and you carry two loans for a short time.

We’ll help you compare these options against your settlement dates and cash position.

  • Using your equity — borrowing against your current home for the next deposit, without selling first.
  • Porting your loan — keeping your current loan on the new property; we compare it with refinancing.
  • Downsizing — lender options for retirees, coordinated with your accountant or financial adviser.
Bridging loans

Buying before you sell

A bridging loan covers the gap between buying the new home and selling the old one. Lenders look at two numbers:

Peak debt

The total borrowing outstanding during the bridge: your existing loan plus the new borrowing, after your cash contribution, including purchase costs and any interest added to the loan.

End debt

What’s left once your old home sells and the proceeds pay the loan down. This is the loan the lender checks you can afford long term.

  • TermUsually up to 6–12 months to sell, depending on the lender.
  • RepaymentsMany lenders let you pay interest only, or add the interest to the loan, until the sale settles.
  • The main riskThe old home taking longer to sell, or selling for less. We base the plan on a realistic sale price and timeline.
Investment property

Loans for investors

How your first investment loan is set up affects what you can borrow for the next one. We structure the loans with your accountant, so ownership, loan splits and offset accounts line up from the start.

Suits

First-time and existing investors, including buying through a trust or company.

What we do

  • Weigh interest-only against principal and interest for your plans
  • Plan the lender order so the next purchase stays possible
  • Avoid cross-securing properties unless it genuinely helps

What you’ll need

  • Payslips or tax returns
  • Rental statements for existing investments
  • Statements for your current loans

Timing

Similar to buying a home. Allow extra time for trust or company structures.

We arrange credit, not tax advice. The negative gearing and capital gains tax changes from 1 July 2027 treat new and established property differently — check your position with your accountant.

Land & construction

Land and construction loans

A construction loan is paid out in stages as the build progresses, and you pay interest only on what’s been drawn. The building contract and payment schedule need checking before you sign.

Suits

New builds, knockdown-rebuilds, house-and-land packages, duplexes and small subdivisions.

What we do

  • Check the building contract and payment schedule against lender requirements
  • Structure the land and construction portions to suit your budget
  • Coordinate each progress payment with the builder and lender

What you’ll need

  • Signed building contract, plans and specifications
  • Council or certifier approval
  • Land contract, if you’re buying land
  • Your income documents

Timing

During construction, funds are released in stages. After completion, the loan moves to the agreed ongoing repayments, subject to the lender’s terms.

  1. LandLand settles; interest on the land portion only
  2. SlabFirst progress payment to the builder
  3. FrameFrame up and inspected
  4. Lock-upRoof, windows and doors in
  5. FixingInternal linings, cabinets and fit-out
  6. CompletionFinal payment; ongoing repayments begin
Self-employed lending

Self-employed? Let’s work through your income documents

Not every lender wants two years of tax returns. Some accept one year, some accept BAS or an accountant’s letter, and company directors can sometimes use their payslips. Our job is to find the lenders whose policy fits your documents.

Full financials

Full doc

Tax returns and notices of assessment — one or two years, depending on the lender. Company directors paid a wage may only need payslips.

Typical max LVR
Up to 95% with LMI
Suits
Established businesses and company directors
Most common

Alt doc

Any two of: BAS statements, business bank statements or an accountant’s letter, for 6–12 months of trading.

Typical max LVR
Up to 85% (90% case by case)
Suits
Newer businesses and contractors without lodged returns
Specialist

Low doc

A signed income declaration, an accountant’s letter and recent bank statements, with specialist lenders.

Typical max LVR
Up to 80% (70% is common)
Suits
Irregular income or a short trading history

General guide only (last reviewed May 2026). Documents, deposit requirements and available products vary by lender and your circumstances, and change over time. We’ll confirm what applies to you before recommending an application.

Credit file issues

A credit file issue doesn’t have to end the conversation

A major bank’s system may decline a file with a default regardless of the story behind it. Specialist lenders on our panel look at what happened, whether it’s been paid and what’s changed since.

  1. Review the file. We check your credit report and match it to lenders who will consider it.
  2. Place the loan. With a lender likely to consider your file, at a realistic LVR, avoiding unnecessary applications on your credit report.
  3. Build a clean record. Usually 12–24 months of on-time repayments.
  4. Refinance. Back to a mainstream lender when your file allows.

Suits

Paid or unpaid defaults, missed repayments, a discharged bankruptcy or completed Part IX agreement, paid judgments, or many recent credit enquiries.

What you’ll need

  • Your credit report (we can help you get it)
  • An explanation of what happened
  • Your usual income documents

Confidential and non-judgemental. Specialist loans usually cost more than standard loans.

Visa holders & new arrivals

Buying on a visa, or new to Australia

Permanent residents are usually treated like citizens. Several lenders on our panel also lend to temporary visa holders, usually with a larger deposit and FIRB approval.

Suits

Permanent residents, and 482, 491, 494 and 485 visa holders (lender rules vary).

What we do

  • Find lenders that accept your visa type and income
  • Plan your deposit, FIRB approval and costs
  • Check which property types you can buy

What you’ll need

  • Passport and visa grant notice
  • Payslips and employment contract
  • Bank statements

From 1 April 2025 until 30 June 2029 (the ban has been extended), most temporary residents can’t buy established homes. New homes and vacant land to build on are still possible.

SMSF lending

SMSF lending after the ban

New residential SMSF borrowing ended on 10 August 2026. Existing loans continue, and three kinds of SMSF lending are still available.

Refinancing existing SMSF loans

Moving an existing SMSF loan to a better-priced lender, keeping the structure compliant.

Grandfathered settlements

Contracts signed before 10 August 2026, including off-the-plan purchases settling later.

Commercial property in super

Business real property, including your own business premises leased back at market rent.

What you’ll need

  • Trust deed and fund details
  • Fund financial statements
  • Lease details, for commercial property

Timing

Allow extra time: SMSF loans involve the trustee, your accountant and sometimes a lawyer.

We don’t give SMSF, tax or investment advice — talk to your SMSF adviser or accountant.

Commercial & business

Commercial property and business lending

Commercial and business loans are assessed differently from home loans — on the property, the lease and the trading history. We match the deal to banks or specialist lenders that suit it.

Commercial property

Office, retail, industrial and mixed-use, with full doc, low doc and lease doc options from banks and specialist lenders.

Small-scale development

Duplexes, townhouses and small subdivisions, with funding structured around your build timeline and exit plan.

Buying a business or premises

Funding to buy your own premises or an existing business, priced on trading history as well as assets.

Business lending

  • Working capital & overdraftsFacilities sized to your seasonal cash flow.
  • Equipment & vehiclesChattel mortgage or lease, to suit how your accountant structures it.
  • Invoice financeCash from unpaid invoices, instead of waiting 30–60 days.
  • Any structureSole traders, partnerships, companies and trusts.
  • Low doc optionsWhen BAS and accountant-prepared figures are what you have.
  • ExpansionFunding for a new site, fit-out or growth.
Frequently asked

Questions we’re asked every week.

If your question isn’t here, ask us on a free call.

Does using a broker cost me anything?

No. You don’t pay us a fee. We’re paid a commission by the lender when your loan settles, and you’ll see the amount in writing before you apply. Under the Best Interests Duty, the lender we recommend has to be in your interest, not ours.

How much deposit do I need?

Owner-occupiers can buy with 5% under the Australian Government’s 5% Deposit Scheme, without paying LMI, or 2% for eligible single parents. Outside the scheme, lenders go to 5–10% deposit, but you’ll usually pay LMI below 20%. Investors usually need 10–20%. We’ll work out your realistic number on the first call.

How does the 5% Deposit Scheme work?

The government guarantees part of your loan, so you can buy with a 5% deposit and no LMI. Since 1 October 2025 there’s no income cap and no limit on places. Property price caps apply by location, and at least one buyer must be an Australian citizen or permanent resident.

Will talking to several lenders hurt my credit score?

No. Only a formal application appears on your credit file, and we don’t lodge one until you’ve chosen the lender. Before that we match your situation to lender policy and pricing, so most clients have a single enquiry by settlement.

What’s the difference between pre-approval and full approval?

Pre-approval is the lender’s conditional ‘yes’ based on your income, deposit and credit, usually valid for around 90 days. Full (unconditional) approval comes once you’ve found a property, the lender has valued it and the final checks are done.

How long does approval take?

It depends on the lender, how complete your documents are, the valuation and whether anything needs explaining. A straightforward file is often a few business days. We’ll give you a realistic timeframe once we know which lender suits you.

I’ve been declined elsewhere. Is there still a path?

Usually, yes. A decline from one lender means your file didn’t fit that lender’s policy. Other lenders treat income, credit and deposit differently, and specialist lenders cover situations the major banks won’t. Bring us the reason you were declined and we’ll tell you the realistic next step.

Can I refinance if I paid LMI on my current loan?

Yes, but LMI doesn’t transfer to a new lender. If your new loan is 80% or less of the new valuation, there’s no new LMI. Above 80%, the new lender will usually charge it again, so we check the numbers carefully before you switch.

Variable, fixed or split: how do I choose?

Variable gives flexibility (offset, redraw and extra repayments) but the rate moves with the market. Fixed gives certainty for a set term, but break costs can apply if you sell or refinance early. A split gives you some of both. We’ll model the options for your situation.

What happens if rates go up after I settle?

Lenders assess you at a rate about 3% above the loan rate, so there’s some headroom built in. If rates rise, your repayments rise too. We check your buffer before you commit and review your rate after settlement.

I’m on a temporary visa. Can I borrow?

Often, yes. Permanent residents are usually treated like citizens. Several lenders lend to 482, 491, 494 and 485 visa holders, usually with a larger deposit and FIRB approval. From 1 April 2025 until 30 June 2029 (the ban has been extended), most temporary residents can’t buy established homes, but new homes and vacant land to build on are still possible.

Where are you based?

Our office is at 33 Oakhill Drive, Castle Hill NSW. We meet clients in person, by phone or on video, across Sydney, NSW and interstate.

Not sure which one you need?

Send us a few details and we’ll tell you honestly whether now’s the time, and what the right loan looks like.